Customer Service Essentials: Beyond "Can I Help You?"
Metrotower I Suite 1028, 4710 Kingsway
Burnaby, British Columbia V5H 4N2
In this 1 day workshop customer service professionals will learn essential skills to make them feel more confident and equipped in their role. They will learn how to build relationships, ask the right questions, assess customer needs, enhance customer interactions and create champions for your business. They will also feel more engaged and empowered to achieve personal and organizational goals.