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eBooks

As a thought leader in workplace development and training Dale Carnegie Training is committed to improving employees workplace effectiveness.

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Dale Carnegie's Secrets of Success 

            Dale Carnegie’s principles for success from How to Win Friends and Influence People!

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Presentation Effectiveness: Speak More Effectively Guide 

            Public Speaking Tops from Dale Carnegie Training.

 
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Sales Effectiveness: Overcoming Buyer Objections Guide

            Turns sales opportunities in to long term relationships.

 
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Outstanding Customer Service Guide

      Best practices to deliver world class customer service! 

 
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Communicate with Diplomacy & Tact: Assessment

      Workplace communication assessment. 

 
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Time Management Tips Guide 

Get the tools you need to get organized, be more productive, and reduce your stress.

 
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Change Management: A Leaders Guide to Change in the Workplace

Prepare for change, engage your employees through the change, and drive positive outcomes. 
 
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How to Cold Call and Build New Customers in the Digital Age

Take the stress out of cold calling and increase your hit ratio.
 
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Leader's Guide to Innovation

Leadership skills to drive the innovation process.
 
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Sales Management Guidebook

Sales Management best practices from Dale Carnegie.
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Leading Virtual Teams: Tips & Techniques for Virtual Leaders

 A guide to managing virtual workforce.
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Leadership Coaching Guide

Coach your employees to improve performance!

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Interviewing Guide

How to interview and land your dream job

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Conflict Resolution Guide

Workplace guide to resolving conflict. 

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Energize Your Virtual  Meeting Guide

Get the tools you need to prepare and run an effective virtual meeting. 
 
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Presenting Online: How To Guide For Digital Presentation

Practical tools to design, develop, prepare, and present your next online presentation. 
 
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Secrets of Leadership Success in the Digital Age

Leadership tools to build relationships that create trust, ensure alignment, and build engagement. 
 
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Time Management: A Guide to the Digital Workplace

Identify obstacles, manage priorities, and leverage your time online, to better organize your personal life and reduce stress! 

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Unleashing the Power of Mentoring in Your Organization

Mentoring best practices for business leaders.