Igniting Workplace Enthusiasm
 
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Customer Service

Dale Carnegie Course

You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.

Strictly Business: The Dale Carnegie Immersion Seminar

This unique three-day seminar will help you master the skills you need to excel in today's competitive workplace. You'll learn to handle people more professionally and keep pace with fast-changing workplace conditions. After you complete the seminar you'll be equipped to perform as a persuasive communicator, creative problem solver and intelligent risk-taker.

Customer Service Essentials: Beyond "Can I Help You?"

In this 1 day workshop customer service professionals will learn essential skills to make them feel more confident and equipped in their role. They will learn how to build relationships, ask the right questions, assess customer needs, enhance customer interactions and create champions for your business. They will also feel more engaged and empowered to achieve personal and organizational goals.

 
 

Metrotower I Suite 1028, 4710 Kingsway, Burnaby, British Columbia V5H 4N2, CA
P:604-299-5115

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Dale Carnegie of British Columbia offers workplace training, including leadership, corporate & management training programs & seminars in Vancouver.
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