Igniting Workplace Enthusiasm
 
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Leading Across Generations

Course Information

Our workplace is a generational melting pot. You’re probably managing 4 different generations, all of whom have ingrained differences on important issues like company commitment, flexibility, rewards, and change. In this one day workshop you’ll learn why one group is team oriented while the other is fiercely independent; and why one works for rewards while another works only if the work is “interesting.” This will help you get the most out of each group by using the appropriate motivation. You’ll also see how to turn the different attitudes and skills each generation brings to the table into powerful performance drivers. You’ll learn to spread your new understanding in your group so that resentment, misunderstandings and conflicts are minimized.

 
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Canada Burnaby, British Columbia Times: TBD Details Learn More
 

Who Should Attend

Business leaders and managers who lead multigenerational teams and want to increase the communications, productivity, and overall performance of their workplace.
 

Outline

• Identify the 4 generations in the workplace • Understand the values, issues, and factors affecting each generation • Practice a tool to build positive relationships • Challenge preconceptions • Discover how to relate to other generations • Earn the trust of each generation through respect • Resolve generational conflicts • Coach members of each generation to peak performance • Develop cross-generational relationships • Give feedback that resonates with all generations • Apply nine ways to change behavior without creating resentment
 
 


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P:604-299-5115

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Dale Carnegie of British Columbia offers workplace training, including leadership, corporate & management training programs & seminars in Vancouver.
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