Igniting Workplace Enthusiasm
 
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Events Summary

Three Day Seminars

Dale Carnegie Sales Training: Winning with Relationship Selling

In today‚Äôs complex sales environment, gimmicks and tactics are obsolete: customers are just too savvy. Armed with pricing and information from your website, reviews from the Internet, and recommendations from an army of colleagues and friends, they are the personification of the empowered consumer, knowledgeable beyond the need for basic information. 

Leadership Training for Managers (3 Day)

The business world has changed! Instead of pushing people to achieve, successful leaders pull people to succeed, requiring a new skill set to make it to the top. Learn how to stop managing and start leading, to play a vital part in your organization's future. A good manager is not always a good leader.

One Day Seminars

Customer Service Essentials: Beyond "Can I Help You?"

In this 1 day workshop customer service professionals will learn essential skills to make them feel more confident and equipped in their role. They will learn how to build relationships, ask the right questions, assess customer needs, enhance customer interactions and create champions for your business. They will also feel more engaged and empowered to achieve personal and organizational goals.

Leading Across Generations

Leading a team of diverse generations can be an incredibly rich and productive experience when you have the skills in place to capitalize on the strengths of each generation. This program provides insights and tools to help you turn the attitudes and skills each generation brings to the table into powerful performance drivers. You will learn the approaches that will most often help you lead members of each generation, resulting in an engaging and productive work environment for everyone.

 
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Metrotower I Suite 1028, 4710 Kingsway, Burnaby, British Columbia V5H 4N2, CA
P:604-299-5115

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Dale Carnegie of British Columbia offers workplace training, including leadership, corporate & management training programs & seminars in Vancouver.
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