Igniting Workplace Enthusiasm
 
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Dale Carnegie Course Free Session

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A Leader's Introduction To Generations: From Woodstock to Wifi

In this 2 hour workshop you will gain insights on the strengths that each generation brings to a team and develop a better understanding of the impact each has on an organization. We’ll discuss how understanding generations affects everything from engagement, leadership and succession planning to hiring and retaining top talent.

Customer Service Essentials: Beyond "Can I Help You?"

In this 1 day workshop customer service professionals will learn essential skills to make them feel more confident and equipped in their role. They will learn how to build relationships, ask the right questions, assess customer needs, enhance customer interactions and create champions for your business. They will also feel more engaged and empowered to achieve personal and organizational goals.

 
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Metrotower I Suite 1028, 4710 Kingsway, Burnaby, British Columbia V5H 4N2, CA
P:604-299-5115

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Dale Carnegie of British Columbia offers workplace training, including leadership, corporate & management training programs & seminars in Vancouver.
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